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Privacy policy

We take the requirements of data protection and data security of your personal data very seriously. In order to create the highest level of transparency, we explain below which data we collect during your visit to our website and how it is used.

privacy

All customer data is stored and processed by us exclusively in compliance with the relevant data protection laws. Personal data is collected, stored and used exclusively for the purpose of processing an order or in the case of your express consent.

We only transmit personal data to third parties if this is necessary in the context of contract processing, for example to the credit institute commissioned with processing payments.

No obligation to provide data
You have no contractual or legal obligation to provide us with personal data. However, without the data you have provided, we will not be able to offer you our services.

Data collection and use for contract processing and when opening a customer account

We collect personal data if you voluntarily provide it to us as part of your order, when you contact us (e.g. using the contact form or email) or when you open a customer account. Which data is collected can be seen from the respective input forms. We use the data you provide to process contracts and your inquiries. After the contract has been fully processed or your customer account has been deleted, your data will be blocked for further use and deleted after the tax and commercial retention periods have expired, unless you have expressly consented to further use of your data or we reserve the right to use data beyond that is permitted by law and about which we will inform you below. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or using a function provided in the customer account.

The processing carried out for this purpose is based on Art. 6 Para. 1 lit. c) GDPR in conjunction with § 147 AO and 257 HGB.

Payment processing in the online shop

For payment processing in our online shop, we use payment service providers to whom you provide your data directly. The payment providers will inform you about the processing of the data themselves.

1. Paypal

As a payment service provider, we use i.a. PayPal, a service of PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. If you choose PayPal to process your payment, we will send the email address you provided to us during the ordering process to complete your order. The subsequent payment process takes place exclusively via PayPal, without us having any further influence on it. PayPal will inform you separately about the collection, processing and storage of your data that takes place there. You can find PayPal's privacy policy at https://www.paypal.com/de/webapps/mpp/ua/privacy-full.

2. Klarna

If you choose Klarna's payment services, we ask for your consent that we may transmit the data necessary for processing the payment and an identity and credit check to Klarna. In Germany, the credit agencies named in Klarna's data protection declaration can be used for identity and credit checks. You can revoke your consent to this use of personal data from Klarna at any time.

You can find Klarna's privacy policy here  https://www.klarna.com/de/datenschutz/

3. Shopify

In addition, our shop service provider Shopify (more on this under Recipients) stores your payment data such as credit card information on our behalf. This data is encrypted by the Payment Card Industry Data Security Standard (PCI-DSS). and are only stored for as long as is necessary to fully process your purchase. This data is then deleted. The legal basis for processing is Article 6 Paragraph 1 lit. b) GDPR.

Cookies
Internet pages sometimes use so-called cookies. Cookies serve to make our offer more user-friendly, more effective and safer. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called "session cookies". They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser the next time you visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when you close the browser. If cookies are deactivated, the functionality of this website may be restricted.

Cookies that are required to carry out the electronic communication process or to provide certain functions you require (e.g. shopping cart function) are stored on the basis of Art. 6 Para. 1 lit. f GDPR saved. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. If other cookies (e.g. cookies for analyzing your surfing behavior) are stored, these will be treated separately in this data protection declaration.

Use of Google (Universal) Analytics for web analysis
This website uses Google (Universal) Analytics, a web analysis service from Google Inc. (www.google.de). Google (Universal) Analytics uses methods that enable your use of the website to be analyzed, such as so-called "cookies", text files that are stored on your computer. The information generated about your use of this website is usually transferred to a Google server in the USA and stored there. By activating the IP anonymization on this website, the IP address is shortened before transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address is only transmitted to a Google server in the USA and shortened there in exceptional cases. The anonymized IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

You can object to data collection, storage and use by Google Analytics at any time. To do this, you can prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading the browser plug-in available under the following link to install: http://tools.google.com/dlpage/gaoptout?hl=de
As an alternative to the browser plug-in, you can click this link to prevent Google Analytics from collecting data on this website in the future. An opt-out cookie will be stored on your device. If you delete your cookies, you will have to click the link again.

Further information on Google LLC and Google Analytics can be found at: (http://www.google.com). You can find Google's privacy policy at:"http://www.google.com/intl/de/privacypolicy.html#information

Use of Instagram social plugins
Our website uses so-called social plugins (“plugins”) from Instagram, which is operated by Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA (“Instagram”). The plugins are marked with an Instagram logo, for example in the form of an “Instagram camera”.

When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to the Instagram servers. The content of the plugin is transmitted directly from Instagram to your browser and integrated into the page. Through this integration, Instagram receives the information that your browser has accessed the corresponding page of our website, even if you do not have an Instagram profile or are not currently logged into Instagram. This information (including your IP address) is sent directly from your browser to an Instagram server in the USA and stored there. If you are logged in to Instagram, Instagram can immediately assign your visit to our website to your Instagram account. If you interact with the plugins, for example press the “Instagram” button, this information is also transmitted directly to an Instagram server and stored there. The information is also published on your Instagram account and shown to your contacts there.

The purpose and scope of the data collection and the further processing and use of the data by Instagram as well as your related rights and setting options to protect your privacy can be found in Instagram's data protection information: https://help.instagram.com/155833707900388/.

You can object to data collection, storage and use by Google Analytics at any time. To do this, you must log out of Instagram before visiting our website. You can also completely prevent the Instagram plugins from loading with add-ons for your browser, e.g. B. with a script blocker.

Use of Facebook plugins
Our website uses so-called social plugins and so-called “Facebook pixels” (“plugins”) from the social network Facebook, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”) ) is operated. The plugins are marked with a Facebook logo or the addition “Facebook social plug-in” or “Facebook social plugin”. With the help of the Facebook pixel, Facebook can define the visitors to our offer as a target group as the target group for advertisements. We use the Facebook pixel to place ads that we have placed in a target group-specific manner.

When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted directly from Facebook to your browser and integrated into the page. Through this integration, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook profile or are not currently logged into Facebook. This information (including your IP address) is transmitted directly from your browser to a Facebook server in the USA and stored there.

If you are logged in to Facebook, Facebook can immediately assign your visit to our website to your Facebook profile. If you interact with the plugins, for example press the "Like" button or leave a comment, this information is also transmitted directly to a Facebook server and stored there. The information will also be published on your Facebook profile and shown to your Facebook friends.

The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as your related rights and setting options to protect your privacy can be found in Facebook's data protection information: http://www.facebook.com/policy.php

You can object to data collection, storage and use by Google Analytics at any time. To do this, you must log out of Facebook before visiting our website. You can also completely prevent the Facebook plugins from loading with add-ons for your browser, e.g. with a "Facebook blocker" or script blocker.

Processing of data (customer and contract data)
We collect, process and use personal data only insofar as they are necessary for the establishment, content or change of the legal relationship (inventory data). This is done on the basis of Art. 6 Para. 1 lit. b GDPR, which allows the processing of data for the performance of a contract or pre-contractual measures. We collect, process and use personal data on the use of our website (usage data) only insofar as this is necessary to enable the user to use the service or to bill.

The customer data collected will be deleted after the order has been completed or the business relationship has ended. Statutory retention periods remain unaffected.

Data transfer when concluding a contract for online shops, dealers and dispatch of goods
We only transmit personal data to third parties if this is necessary in the context of contract processing, for example to the company entrusted with the delivery of the goods or the credit institution commissioned with the payment processing. A further transmission of the data does not take place or only if you have expressly consented to the transmission. Your data will not be passed on to third parties without your express consent, e.g. for advertising purposes.

The basis for data processing is Art. 6 Para. 1 lit. b GDPR, which allows the processing of data for the performance of a contract or pre-contractual measures.

Recipient of the data

1. General recipients
Within our company, the departments that are responsible for processing the concerns have access to your data. In addition, we use external service providers if we cannot or cannot reasonably perform services ourselves. These external service providers are primarily providers of IT services and telecommunications services.

A transfer to third countries does not take place. If this is the case in exceptional cases, we will point this out to you separately in this declaration.

2. Shopify
To offer our online shop, we use the service of Shopify Inc. including the kit service (hereinafter: Shopify). All the data that you provide in our online shop is processed by Shopify on our behalf in order to provide you with the services of the online shop, which also includes the support and execution of orders, authentication and payment processing. The data is stored and processed by Shopify in the USA. Shopify participates in the EU-US Privacy Shield Framework Program of the US Department of Commerce and the European Commission with regard to the collection, use and retention of personal data from the member states of the European Economic Area ("Privacy Shield"). Here you will find information about which data Shopify collects, processes and uses as part of the EU-US Privacy Shield Framework and for what purposes this is done: https://www.shopify.com/legal/privacy

Newsletter

If you have registered for the newsletter offered on this website, we will use the data you provide to us for the purpose of sending you the newsletter. Your data will not be passed on to third parties. The only exceptions are partner companies that are responsible for the technical processing of the newsletter dispatch. In these cases, however, the scope of the transmitted data is limited to the necessary minimum. Our data protection regulations are in accordance with the Federal Data Protection Act (BDSG) and the Telemedia Act (TMG).
Users who no longer wish to receive our newsletter can unsubscribe using the simple unsubscribe function "Unsubscribe", which is contained in all emails sent.

Information / deletion

You have the option at any time to inquire about the personal data we have stored. You also have the right to correct, block and delete your data stored by us.

Contact Person

Boris Kotov
Lengsdorfer main street 4
53127 Bonn
Email: mail@ivanchai.de

Status: October 2019

English en